McKinney Shelter, 15 Meeting Street, Newport.Lucy's Hearth, 19 Valley Road, Middletown.WARM Center, 56 Spruce Street, Westerly.Amos House, 460 Pine Street, Providence.
Crossroads, 160 Broad Street, Providence.Harrington Hall, 30 Howard Ave, Building #58, Cranston.Replacement cards EBT cards are not available from DHS offices since they are closed to the public during COVID-19. If no address is available, a homeless household may pick up their card at an identified safe location. If a SNAP recipient needs to replace an EBT card due to loss or damage, the replacement card will be mailed. As a third option, you can also fill out the following replacement EBT form and submit it to DHS.ĮBT Replacement Form (Portuguese) Homeless Safe Sites You can request a replacement card by going online to by calling RI EBT Card Customer Service Line (ebtEDGE) at 1-88. You can place a temporary freeze on your card if it is misplaced prior to requesting a replacement card. Similar to what most banks and credit card companies do for debit and credit cards, a freeze temporarily disables the card and doesn’t allow any transaction to go through until the cardholder unfreezes the card and makes it active again. Recipients should never share their PIN with anyone. Alternate payees must create their PIN with help from our DHS staff. Call the RI EBT Card Customer Service Line (ebtEDGE) at 1‐888‐979‐9939 to create or change your PIN. If this is your first EBT card, you need a PIN (Personal Identification Number) to use the EBT card. The following is more information about selecting a PIN, what to do if your card is lost, stolen or damaged, EBT restrictions, if it is used fraudulently and additional details. These benefits are placed on these cards every month, and recipients will use the same card for as long as they receive benefits. If your EBT card is damaged and it does not work (cannot be read) at retail or ATM locations, you should request a replacement EBT card as soon as possible.Benefits for SNAP and RI Works recipients are issued on Electronic Benefits Transfer (EBT) cards. It is important that you call customer service as soon as possible! If someone uses your card and personal identification number (PIN) to get benefits, these benefits may not be replaced.
Once reported, your EBT card is disabled and you are told how to get a new card. Wait through two card number prompts without entering your EBT card number and you will hear a prompt to report your card as lost or stolen. If your EBT card is Lost or StolenĬall customer service right away at (877) 328-9677. If you have already provided card numbers and PINs to a third party you should call (877) 328-9677 to change your PIN or to report your EBT cards as lost or stolen. Never give out your social security number, EBT card number or PIN to anyone.Keep your EBT card number and PIN a secret.Never give out your personal information to anyone, or you could have your benefits stolen.If you think your benefits may have been stolen, you should immediately call the customer service telephone number on the back of your EBT card, (877) 328-9677, or contact your county social services agency. If you are contacted about your EBT account, you should not provide any personal information. Your county or the state will never text or call you requesting your personal information such as your EBT card number and your personal identification number (PIN). What you need to know to protect your EBT Card I want to find a farmers' markets near me that accept CalFresh EBT and offers market match incentives. How do I check my individual EBT account balances, view transaction history detail or check my claiming status?
Recipients of public assistance in California access their issued benefits with the Golden State Advantage EBT card. The EBT system is used in California for the delivery, redemption, and reconciliation of issued public assistance benefits, such as CalFresh, CalWORKs, and other food and cash aid benefits.ĮBT accessible in California, the other 49 states, the District of Columbia, Puerto Rico, the Virgin Islands, and Guam.